Deposit

$300 security/damage deposit is due two days before your reservation. This amount is separate from your reservation amount, and is refundable 5-7 days after departures assuming no damages or extra-cost items were incurred during stay.

Cancellations:

  • We understand that occasionally it is necessary to change or cancel a reservation.  However, understand that because we are a small business, cancellations have a huge financial impact on us.  Once a Pod is reserved, it is no longer available for reservation by other interested travelers. We ask for your understanding in respecting our cancellation, change, and refund policy. All cancellations or reservation changes must be made in writing to info@udoscaperesorts.com 
    • Cancellations made 30 days or more prior to arrival date will receive a 100% refund, with $50 payment processing fee deducted.
    • Cancellations made 15 t0 30 days prior to arrival date will receive 50% refund, with $30 payment processing fee deducted.
    • Cancellations made less than 15 days to arrival date will receive no refunds.
    • We DO NOT refund for early departures, delayed arrivals, no-shows or inclement weather.
    • Upsell items, including massage, experiential packages, rentals, etc, would be fully refunded up to 48 hours prior to arrival, after which no refunds will be issued.

Pet policy:

  1. Only dogs are allowed as pets.
  2. Must weigh no more than 35 lbs.
  3. Maximum of two (2) dogs allowed per reservation and per pod.
  4. Dogs must be on leach and with owner at all times. No exceptions!
  5. Repetitive barking, reported disturbance , or unsocialized dogs are not allowed.
  6. No dogs are allowed in the swimming pool area.
  7. Waste must be picked up by owner and disposed appropriately in provided pet stations. 
  8. Excessive pet hair requiring excessive cleaning will generate an extra cleaning fee of $100.
  9. Pet fee is $70.

Please, note that violation of any of the above policy will constitute grounds for discontinuation of stay without refund, or removal of dog(s), and might result in none refund of security deposit as determined by management.